Privacy policy

Last updated: June 29, 2025

Our store operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you, the customer, with a curated shopping experience. Our store operates on Shopify’s technology, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, make purchases, or otherwise interact with our Services. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using any part of our Services, you confirm that you have read and understood how we collect, use, and disclose your information as described in this Privacy Policy.

Personal Information We Collect and Process

When we refer to "personal information," we mean information that identifies, relates to, or could reasonably be linked with you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you.

We may collect or process the following categories of personal information, depending on how you interact with our Services, your location, and as permitted or required by applicable law:

Contact Information: Name, address, billing address, shipping address, phone number, and email address.
Financial Information: Credit card, debit card, bank account numbers, payment details, transaction information, and other payment confirmation details.
Account Information: Username, password, security questions, preferences, and settings.
Transaction Information: Items you browse, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your previous transaction history.
Communications with Us: Details provided in customer support inquiries or other communications.
Device Information: Information about the device, browser, or internet connection you use, your IP address, and other unique identifiers.
Usage Information: Details about how and when you interact with our Services, such as browsing and navigation data.

Sources of Personal Information

We may collect personal information from:

Directly from you, including when you create an account, interact with us, or otherwise provide your information.
Automatically through our Services, including from your device when you use our websites or services, and via cookies and similar technologies.
Through our service providers, including technology partners collecting or processing information on our behalf.
From Shopify Partners or other third parties.

How We Use Your Personal Information

Depending on your interactions with us and the Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services
We use your personal information to fulfill orders, process payments, arrange deliveries, manage your account, process returns and exchanges, remember your preferences, recommend products, and improve your shopping experience.

Marketing and Advertising
We use your information for marketing purposes, including sending promotional communications by email, SMS, or post, and delivering targeted advertisements both within our Services and on third-party websites, based on your browsing history and interactions.

Security and Fraud Prevention
We use your personal information to verify your identity, provide a secure shopping experience, detect and prevent fraud, enforce our policies, and protect our Services and users.

Customer Support and Communication
We use your information to respond to your inquiries, provide support, and manage our relationship with you.

Legal Compliance
We process personal information to comply with legal obligations, respond to lawful requests, participate in legal proceedings, or enforce our policies.

How We Share Your Personal Information

We may disclose your personal information in the following cases:

With Shopify, vendors, and third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, logistics).
With business and marketing partners, to deliver targeted marketing and advertisements.
As directed or consented by you, such as social media integrations or when fulfilling orders.
Within our corporate group or business affiliates.
In connection with business transactions, such as mergers, acquisitions, or bankruptcy.
To comply with legal obligations, including responding to subpoenas, court orders, or lawful government requests.

Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information on our behalf to deliver and improve the Services. Information you provide will be shared with Shopify and third-party partners who may be located outside your country of residence.

We also use Shopify’s enhanced features, which include data collected from your interactions with our store and other Shopify merchants. Shopify may process this data to help protect, grow, and improve its services.

For more information about how Shopify processes your personal data and your related rights, please review the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms that we do not control. We are not responsible for the privacy, security, or content of third-party sites. Please review their privacy policies and terms before providing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from minors as defined by applicable law. If you believe we have collected such information, please contact us to request deletion.

Data Security and Retention

While we implement reasonable security measures, no method is 100% secure. Information you send to us may not be secure in transit. Please avoid sending sensitive data through unsecured channels.

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

Right to Access / Know
Right to Deletion
Right to Correction
Right to Data Portability
Right to Manage Communication Preferences

If you are in the UK or the EEA, you may also have rights to:

Object to Processing
Restrict Processing
Withdraw Consent

To exercise your rights, please contact us as outlined below.

We do not discriminate against you for exercising your privacy rights.

Complaints

If you have complaints about our data practices, please contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

We may transfer your personal data outside your country of residence. For transfers from the UK or EEA, we follow recognized transfer mechanisms, such as EU Standard Contractual Clauses or similar agreements, unless the destination country has been deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy as needed for operational, legal, or regulatory reasons. Updates will be posted here with the updated "Last Updated" date.